We are an online store founded in 2016 which offers high quality pan flutes to all music enthusiasts around the World.

With a tradition of almost 60 years, a turnover of 5 million euros and about 300 workers, HORA is the biggest factory for bowed instruments and guitars in Europe. Now the factory produces yearly more than 50.000 guitars, 5.000 mandolins, 10.000 violins and 2.500 cellos and double basses.

Our products are brand-new, in the original packaging and quality confirmed by ISO9001 certificates.

We offer a 30-Day Money-Back Guarantee for all products. If for any reason you are not completely satisfied with the goods that we have supplied, please return them to us within 30 days of receipt. Goods must be in a condition suitable for resale. We will process a full refund as soon as we can.

You can reach us by email or by phone. Please visit our contact page for more infos.

We accept credit cards, debit cards, and PayPal payments right away. For security reasons all payments will be processed by PayPal.

All sales taxes and shipping cost are the responsibility of customers. International customers won’t pay taxes but additional custom charges could apply.

Using MyPanFluteShop.com is totally safe. Our server transfers encoded data only – making it totally secure. This means that during the transfer from your computer to PanFluteShop.net all your data is encoded and cannot be seen by hackers. For extra security all payments will be processed by PayPal.

All orders are shipped within 3 business days from the time we received your payment. Orders placed in weekends and holidays are normally processed and shipped on the next business day.

We offer Worldwide shipping.

At this moment we provide only 1 shipping option, International Priority Postage: $24.97 for any item. More shipping options will be added soon.

Please allow 7 – 14 business days to receive the instruments to your country.

Yes, we provide tracking numbers for all packages we send.